1. Who we are and what this covers
Vainakh Studios Ltd. (“Vainakh Studios,” “we,” “our,” or “us”) provides multimedia, mobile applications, games, digital utilities, photography, film, interactive experiences, and 3D live wallpapers, including Vainakh Tower: Chechen Culture (collectively, the “Services”). This policy explains what information we process, why we process it, and the choices available to you.
Some Vainakh Studios products operate entirely on your device and do not send personal data to us. The sections below describe the additional information used when a Service includes online accounts, cloud saving, purchases, analytics, social features, or multiplayer functionality.
For UltraLapse, including its camera, media, and celestial AR features, see the dedicated UltraLapse Privacy Policy.
2. Information you provide
Profile information
Vainakh Tower may store the nickname, country or country flag, gender selection, and avatar metadata you choose. Your nickname, avatar, country, and game statistics may be visible to other players.
Game and community information
We process information needed for the features you use, such as game progress, scores, rank or ELO, language-learning progress, multiplayer sessions, friend relationships, blocks, reports, public community messages, and private messages.
Support communications
If you contact us, we receive the information you include in your message and use it to answer your request, provide support, or investigate a safety or privacy concern.
3. Information processed automatically
Firebase and related platform services may process an account or installation identifier, device and operating-system details, app version, language, diagnostics, usage events, timestamps, and approximate location inferred from an IP address. Vainakh Tower disables Android advertising-ID collection and ad-personalization signals.
4. Purchases
Google Play processes payments. RevenueCat helps us verify purchases and entitlements. We may receive a product identifier, transaction identifier, purchase status, entitlement status, and expiration information. We do not receive your full payment-card number.
5. How we use information
- Operate accounts, cloud saves, leaderboards, learning tools, multiplayer games, and social features.
- Verify purchases and restore valid entitlements.
- Prevent cheating, fraud, abuse, spam, and unauthorized access.
- Process reports, enforce community rules, and protect users.
- Diagnose problems, understand aggregate usage, and improve reliability.
- Respond to support, legal, privacy, and account-deletion requests.
We do not sell your personal data.
6. Service providers and disclosure
We use service providers that process information on our behalf or as independent platform providers:
- Google Firebase for authentication, cloud data, file storage, hosting, and aggregate analytics.
- Google Play for app distribution and purchase processing.
- RevenueCat for purchase and entitlement management.
- Shorebird for delivery of eligible app-code updates.
These providers process data under their own terms and privacy policies. We may also disclose information when required by law, to protect users or the Service, or as part of a corporate transaction subject to appropriate safeguards.
7. Public and social information
Information you choose to place in public community areas can be seen by other users. Private messages are available to their participants, but may be processed when necessary to deliver the service, investigate a report, protect users, or comply with law. Do not share sensitive personal information in community or messaging areas.
8. Retention and deletion
We retain account information while your account is active and only as long as reasonably necessary for the purposes described above. You can delete your Vainakh Tower account and associated app data from Settings → Delete Account. You may also email contact@vainakh.app. Email requests are processed within 30 days after we have enough information to identify the relevant account.
Deletion is permanent. Limited information may be retained where required by law, necessary for security or fraud prevention, part of provider transaction records, or already aggregated or anonymized. See the dedicated Account & Data Deletion page for instructions.
9. Security
We use access controls, Firebase Security Rules, and server-authorized operations designed to limit unauthorized access or changes. No online service can guarantee absolute security. If you believe your account or data is at risk, contact us promptly.
10. Children’s privacy
Vainakh Tower’s community and online multiplayer areas are not intended for children under 13. Users must confirm they are at least 13 before entering those areas. If you believe a child has provided personal information, contact us so we can investigate and remove it where appropriate.
11. Your choices
- Use Kids Safe Mode to restrict community access.
- Block users and report users, messages, or content.
- Change eligible profile information in the app.
- Restore purchases through the app or manage subscriptions through Google Play.
- Delete your account and associated app data.
12. International processing
Our providers may process information in countries other than your own. Their protections and legal requirements may differ from those in your location.
13. Changes to this policy
We may update this policy as our Services or legal obligations change. We will publish the revised policy here and update the effective date. Material changes may also be communicated in the app where appropriate.
14. Contact us
Vainakh Studios Ltd.
Email: contact@vainakh.app